Order Support
Frequently Asked Questions
- What are the advantages of having “My Account”?
- How secure is the payment system?
- How long does it take to fulfill my order?
- I couldn't find the answer to my question, what should I do?
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What are the advantages of having “My Account”?
This will give you a history of all the files that you ordered, when and fast track you when you next order. It also gives us the chance to offer you special discounts and promotions as the range of our list grows.
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How secure is your online payment system?
We use the Secure Trader accredited payment service, which adheres to all the UK regulatory requirements. For further information please visit www.securetrading.com
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How long does it take to fulfill my order?
We normally endeavor to send the order within ten days but for legal purposes we quote 25 days.
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I couldn't find the answer to my question, what should I do?
Please raise your question with our support team. See our contact us page for various contact options.